Family Buddies will respond to requests for use of the service in a timely manner taking into consideration each parties literacy, cultural and social needs.
Family Buddies requires each party to complete an application to use the service.
We reserve the right to decline a referral if use of the Service will pose an unacceptable risk to a child, staff or other service users.
We have comprehensive safety and risk management procedures in place.
However, no guarantee can be given that a child will not be abducted or that a child will be returned from a changeover.
It is important that we are provided with all relevant information, by notation in court orders and/or provision by the Court of relevant documents such as a judgment or a Family Report, or by an Independent Children’s Lawyer, or by a parent in matters where there is risk or a prior history of inappropriate behaviour including a breach of a parenting order.
An intake interview with each parent is required to assess the capacity of the Family Buddies to perform the service as ordered or requested.
At the intake interview all information MUST be provided by the parents/legal guardian or their legal representatives. This may include a copy of :
All parties will be expected to sign an agreement (referred to as a Service Agreement), setting out the terms and conditions for the services provided by Family Buddies.
This will include:
ALL PARTIES MUST SIGN THE WRITTEN AGREEMENT PRIOR TO THE COMMENCEMENT OF THE SERVICE.
Each child should participate in an orientation visit if the child is of sufficient age and capacity.
Discussions with the child will be conducted in a manner appropriate to the child’s developmental stage.
The orientation visit is important to: